Booking Terms & Conditions
AS Holidays Ltd
Company Number: 9408987
Terms and Conditions
These terms and conditions set by AS Holidays Ltd will vary depending on the type of holiday you decide to book and will not affect your statutory rights and are subject to English law and the exclusive jurisdiction of the courts in England, Wales & Scotland.
Making a Booking
You must be aged 18 years or over to make a booking and all bookings are subject to availability. You can make a booking by using one of the following methods.
Phone: 07956 170964
WhatsApp: 07956 170964
For bookings, whether by telephone, by email or online, a contract between you and us will only exist when we issue the booking confirmation. This contract is made on the terms of these booking conditions, which are governed by English Law, and jurisdiction of the English courts. Alternatively, you may choose the law and jurisdiction of Northern Ireland or Scotland if you live there. The contract commences when you pay a deposit or balance payment to AS Holidays Ltd.
Our Commitment to You – Financial Protection
AS Holidays Ltd is a company committed to customer satisfaction and consumer financial protection. We are therefore pleased to announce that, at no extra cost to you, and in accordance with ” The Package Travel and Linked Travel Arrangements Regulations 2018” all passengers booking with AS Holidays Ltd are fully insured for the initial deposit, and subsequently the balance of monies paid as detailed in your booking confirmation form. The policy will also include repatriation if required, arising from the cancellation or curtailment of your travel arrangements due to the insolvency of AS Holidays Ltd. This insurance has been arranged by Towergate Travel through Zurich Insurance PLC.
In the unlikely event of Insolvency, you must inform Towergate Travel immediately on +44 (0)1932 334140 or by email at firstname.lastname@example.org .
Please ensure you retain the booking confirmation as evidence of cover and value.
Policy exclusions: This policy will not cover any monies paid for Travel Insurance or any claim relating to Air Flights. Please ensure the Company you have booked with has the appropriate CAA / ATOL Bonds in place.
When making a booking AS Holidays Ltd will advise you of the current price of the holiday that you wish to book before your contract is confirmed. The prices we quote are in GBP and based on the live inter-bank currency rates. If the currency rate (EUR to GBP) declines more than 1.5% between the payment of your deposit and the payment of your remaining balance, we are within our rights to adjust the price. We also reserve the right to alter the price of any holiday, including any pricing error(s). Any subsequent reduction in prices due to special offers advertised will not apply to bookings already confirmed.
Making a Payment
When paying for your holiday we offer three methods of payment:
- Bank Transfer
- Secure Online Card Payments. Please note there is a 2% charge for the use of a card.
- Cheque – Please write your booking reference on the back of a cheque.
AS Holidays Ltd take reasonable care to ensure our website is secure, however we cannot be held liable for any loss you may suffer if a third party obtains unauthorised access to any data you provide when accessing our website.
By entering your payment details, you confirm that the credit/debit card being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If your card issuer refuses to authorise payment, we will not be able to process your booking.
To secure your booking, a non-refundable deposit of £50.00 per person is payable within ten days of receiving your invoice and booking confirmation. If the deposit is not paid within these ten day’s we have the right to cancel your booking.
Upon receipt of payment, we will send you an acknowledgement email and/or receipt if required.
In exceptional circumstances (see Cancellation of Holiday – By Us) we may be able to retain the deposit and use it towards a re-booking.
The balance of the holiday must be settled 40 days prior to the departure date.
If the balance is not paid in time AS Holidays Ltd shall retain your deposit and will have the right to cancel the booking (see Cancellation of Holiday – By You). In some cases, it may be necessary to ask for an additional amount or full payment where we need to pre-pay a supplier(s) an additional sum to secure your booking. However, this will be advised to you at the time of booking. Upon receipt of the remaining balance, we will send you an acknowledgement email and/or receipt if required. Bookings made less than 40 days before the departure date will require full payment.
When making a booking, the lead name will be responsible for the following:
Entire booking: As lead name you guarantee that you have the authority to accept and do accept on behalf of your party the terms of these booking conditions.
Making all payments due in accordance with the contract.
Keeping all members of the party informed as to the booking details and informing us in writing of any amendments to or cancellations of the booking.
All relevant passports, visas and health documentation are your responsibility. If you are refused travel entry into a country because of documented irregularities AS Holidays Ltd will not be held liable. For professional advice and guidance, please visit www.gov.uk/foreign-travel-advice for further details.
Booking Changes or Amendments – By You
If you wish to change your travel arrangements, after we have issued you the booking confirmation and invoice, we will do our best to make these changes but it may not always be possible. Any request for changes, via email to us, must to be made by the person who made the booking (lead name/party) and may be subject to some charges. In some instances (e.g. pre-paid tickets) changes may not be possible after the reservation has been made and may incur a cancellation charge of up to 100%.
Booking Changes or Amendments – By Us
In the unlikely event any changes are made to your booking these will usually be very minor, however, you will be informed immediately by e-mail or telephone at the earliest possible date. Sometimes things happen which are outside of our control, however, if such a thing means a major change to your holiday we will contact you immediately and endeavour to resolve the issue to your satisfaction. We will offer you the choice of the following options:
- Accepting the changed arrangements
- Choose an alternative break, subject to availability
- Cancelling or accepting our cancellation in which case you will receive a full refund of all monies you have paid to us.
Any amendment or cancellation fees, you incur in terms of other agreements you have made with other providers under separate contracts are not claimable from us.
Cancellation of Holiday – By You
In the unfortunate event that you need to cancel your booking the lead name in your party must confirm this by e-mail, providing the correct booking reference. Since AS Holidays Ltd incur costs in cancelling your travel arrangements, you will be required to pay cancellation charges. If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges. The cancellation charges (see below) will apply from the date we receive the official cancellation.
|Period before departure date within which notice of cancellation is received||% of total booking price retained by AS Holidays|
|39 days or more||Deposit retained by AS Holidays Ltd|
|14 days or less||100%|
We will always quote for the holiday inclusive of all guests. Following the booking confirmation if any individual decides not to travel, the cost of the holiday will remain the same and must be paid in full. There will be no deductions made if less people travel than initially booked. However, in such circumstances, if a replacement can be found AS Holidays Ltd will amend the booking and make the relevant name changes at no further cost. Please note that changing any names with your airline booking will remain your responsibility.
If you decide to vacate the accommodation prior to the expiry of the holiday, AS Holidays Ltd will not offer any refund. Please note, some aspects of your trip may be non-refundable such as promotional non-refundable rates.
Cancellation of Holiday – By Us
AS Holidays Ltd reserve the right to cancel your holiday. If we do this you will be offered the choice of a full refund or a holiday of a comparable standard. On no account will we cancel your holiday within 6 weeks of the departure date other than for reasons of force majeure or in the event that payment is not received by the due date.
What is Force Majeure?
Force Majeure refers to a clause that is included in contracts to remove liability for natural and unavoidable catastrophes that interrupt the expected course of events and restrict participants from fulfilling obligations. Examples: war, riots, earthquakes, hurricanes, lightning, explosions, energy blackouts, unexpected legislation, lockouts, slowdowns, and strikes.
AS Holidays Ltd will not pay you compensation if we have to cancel or change your travel arrangements in any way because of unusual or unforeseeable circumstances beyond our control. If we have to cancel or make a major change we will pay compensation as detailed below except where the major change or cancellation arises due to reasons of force majeure. The compensation that we offer does not exclude you from claiming more if you are entitled to do so.
|Period before departure date within which we notify you||Amount you will receive from AS Holidays Ltd|
|More than 39 days||£0.00|
|Less than10 days||£35.00|
AS Holidays Ltd want you to be 100% satisfied with the service you receive and the holiday you have booked, however, if you feel the need to make a complaint please contact us directly via one of the following methods.
- Phone: 07956 170964
- Email: Phil@ASHolidays.co.uk
- WhatsApp: 07956 170964
Transfers (Airport, Golf, Activities)
All transfers booked through AS Holidays Ltd are only made after we have received confirmation of your flight times and/or desired schedule. If your flight times change it is your responsibility to inform us in order for us to change your transfer times. Failure to do so may result in extra charges that we cannot be held liable for.
AS Holidays Ltd will always endeavour to provide you with descriptions that are up-to-date and correct at the time of publication. Any images that we use on our website and literature are there to give you a general idea. We are fully aware that things can change, but we cannot accept responsibility or liability for things that are beyond our control.
On occasions you may find there are changes being made, redevelopment’s taking place and building work taking place, however, we will not select accommodation where such disruption is likely to affect your holiday.
AS Holidays Ltd reserves the right to substitute alternative accommodation of the same or superior standard in the same resort should this become unavoidable.
AS Holidays Ltd will not be held responsible for any errors or changes from the time of publication.
If AS Holidays Ltd are made aware that an individual(s) in your party are causing disruption or damage to any property, we reserve the right to terminate the booking and therefore accommodation. In this circumstance, no refund will be given.
Golf Course Conditions
Prior to your departure AS Holidays Ltd will endeavour to find out the condition of the golf courses. However, we will not be held responsible for the actual playing conditions of the golf courses caused by course maintenance or weather conditions, etc. We will never select golf courses which are due for any major changes or maintenance. If you find that the golf course is closed due to bad weather conditions, this will be at the discretion of the golf course. If you have concerns over the course conditions, please get in touch with us.
- Phone: 07956 170964
- Email: Phil@ASHolidays.co.uk
- WhatsApp: 07956 170964
Golf Handicap Certificates
At some golf courses handicap certificates must be produced prior to play so we recommend that you take a certificate with you, however we tend to find that this is very rare. Alternatively, if it is more convenient, please email us proof of your handicap and we will forward this onto the resort.
Golf – Dress Code
Most resorts or golf courses will adopt a strict dress code, which must be adhered to. These generally include:
- Soft spikes only (metal spikes are not allowed)
- T-shirts, jeans, trainers and beach shorts are not permitted on the golf courses
- Shirts with collars and golf trousers/tailored shorts must be worn at all times (by players and guests).
Golf – Green Fees
Cancellation of confirmed times may incur cancellation charges up to the value of the pre-paid green fee, subject to the cancellation policy of the course involved. Golf clubs/courses reserve the right to make up matches to 4-balls. Whilst AS Holidays Ltd will endeavour to meet requests for specific courses, days and times, these are subject to availability and we cannot guarantee we can meet them.
Golf – Starting (Tee) Times
On very rare occasions it may be necessary for the resort to adjust your starting tee time. However, if this is the case you will be informed in advance. All starting tee times are considered as four-balls and formations will be grouped accordingly.
AS Holidays Ltd acts as an agent when making reservations for a range of activities and therefore will not be held responsible or liable for any loss, damage or injury caused.
Each reservation made by AS Holidays Ltd will be made in accordance with the company’s terms and conditions, which must be respected.
Cancellation of Activities
In case of any cancellation(s) for an activity, we must be informed at least 14 days before the activity in order to receive a full refund, or change to another activity. If less than 14 days, no refund will be given.
Cancellation of Flights & Delays
If your flight is cancelled or delayed due to unforeseen circumstances by the airline, AS Holidays Ltd will do their best to reschedule any booking(s). All re-bookings will be subject to resort availability and any costs incurred will be for the client to pay and may be recoverable through your holiday insurance or airline carrier.
AS Holidays Ltd acts purely as an agent and consider adequate travel insurance to be essential. It is your responsibility to ensure that the insurance cover you purchase is adequate for your particular needs. We are not responsible for arranging this and do not check insurance policies. Please read your policy details carefully and take them with you on your break. We do not accept any liability for any possible loss that you suffer as a result of your failure to take out an adequate insurance policy.
Special Requests and Medical Issues
If you have any special requests, you must advise us at the time of booking and these requests are subject to availability. If you or any member of your party has any medical issue or disability, please inform us before you book or, if diagnosed after you confirm your booking, as soon as possible after you become aware.
When you make a booking, AS Holidays Ltd we will need to use your personal data such as name and address to make the travel arrangements for your break and otherwise as necessary to ensure that your booking contract is performed. This will usually require us to pass your personal data on to relevant third party suppliers of your travel arrangements such as hotels, airlines, transport providers, ground agents and destination management companies so that they can fulfil their part of your travel arrangements. In order to fulfil your booking, we may also need to provide your personal data to security or credit checking companies, credit and debit card companies in order to take payment for your booking and to regulatory or public authorities such as customs or immigration if required by them, or as required by law. Where we need to disclose your information to a third party for the fulfilment of your travel booking, we require that third party to have appropriate technical and organisational measures in place to protect your personal data and to process your data in accordance with our instructions and the applicable data protection laws.
Please visit our privacy policies for more information: